Methodology

‣

Resolution and Accuracy

‣

Solar and Weather

‣

Power and Tuning

‣

Data Sources and FAQ

Commercial Products

‣

Live and Forecast

‣

Historic

‣

Typical Meteorological Year (TMY)

‣

Grid Aggregations

‣

Geographic Horizon Angles

‣

Plans And Subscriptions

‣

Changes and Announcements

Hobbyist and Research Products

‣

Home Hobbyist Accounts

‣

Researchers and Academic Accounts

Help & Support

‣

Evaluation and Testing

‣

Authentication

‣

Developer Guides

‣

Third Party Applications

‣

Timeseries Data

‣

Troubleshooting and FAQs

Frequently asked questions from home hobbyists

Learn more about Solcast’s home users toolkit account.

Account Access

‣

Why can’t I get through the signup page?

💡

More account FAQ’s available here: https://kb.solcast.com.au/account-access-faqs

Hobbyist API Requests

‣

I’ve run out of requests. How do I request for more data?

‣

Are the 10 API calls per site or in total?

‣

You used to provide 50 api calls per day, can I also get 50 api calls?

‣

I get an error when I enter my Solcast details into GivEnergy

‣

I’ve integrated with GivEnergy but it looks like I’ve used up all my daily 10 API request?

‣

I’ve signed up with Solcast, but it doesn’t look like it’s working with Home Assistant

‣

I’m making API calls but the API no longer works.

‣

I’m receiving 429 errors but not over my API limit, why is this?

Available data for home user account

‣

How can I find the power produced at a particular time on an hourly basis?

‣

Is there any way to view historical data for my location?

‣

Help, I’m getting a message that my updated latitude and longitude “is not within a close proximity to your existing rooftop site”

‣

What can I do if my capacity is less than 1kW?

‣

Can I have more than 2 sites (if you have multiple arrays or rooftop solar azimuths)

‣

Can you please confirm that both sites will be aggregated, when sending data to an external system?

‣

I’m using an external software application of which I’ve entered the Solcast API key, and needed to make changes to my Home PV site, will the data values exported update automatically?

‣

What is the unit for the PvEstimate column?

‣

I’ve set up my array but it shows no PV Power being produced, why is this happening?

‣

kW vs kWh (Power vs Energy)

‣

During winter the PV Power seems to be more accurate at a lower efficiency rating, why is that?

Have questions that are not covered in our FAQs list? Reach out to Solcast’s support team (support@solcast.com.au) and we’ll help you with your inquiries.