Methodology

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Resolution and Accuracy

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Solar and Weather

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Power and Tuning

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Data Sources and FAQ

Commercial Products

Commercial User Guide

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Live and Forecast

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Historic

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Typical Meteorological Year (TMY)

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Grid Aggregations

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Geographic Horizon Angles

Hobbyist and Research Products

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Home Hobbyist Accounts

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Researchers and Academic Accounts

Help & Support

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Changes and Announcements

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Plans And Subscriptions

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Evaluation and Testing

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Authentication

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Developer Guides

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Third Party Applications

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Troubleshooting and FAQs

Frequently asked questions from home hobbyists

Learn more about Solcast’s home users toolkit account.

Account Access

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Why can’t I get through the signup page?

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More account FAQ’s available here: https://kb.solcast.com.au/account-access-faqs

Hobbyist API Requests

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I’ve run out of requests. How do I request for more data?

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Are the 10 API calls per site or in total?

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You used to provide 50 api calls per day, can I also get 50 api calls?

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I get an error when I enter my Solcast details into GivEnergy

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I’ve integrated with GivEnergy but it looks like I’ve used up all my daily 10 API request?

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I’ve signed up with Solcast, but it doesn’t look like it’s working with Home Assistant

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I’m making API calls but the API no longer works.

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I’m receiving 429 errors but not over my API limit, why is this?

Available data for home user account

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How can I find the power produced at a particular time on an hourly basis?

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Is there any way to view historical data for my location?

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Help, I’m getting a message that my updated latitude and longitude “is not within a close proximity to your existing rooftop site”

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What can I do if my capacity is less than 1kW?

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Can I have more than 2 sites (if you have multiple arrays or rooftop solar azimuths)

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Can you please confirm that both sites will be aggregated, when sending data to an external system?

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I’m using an external software application of which I’ve entered the Solcast API key, and needed to make changes to my Home PV site, will the data values exported update automatically?

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What is the unit for the PvEstimate column?

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I’ve set up my array but it shows no PV Power being produced, why is this happening?

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kW vs kWh (Power vs Energy)

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During winter the PV Power seems to be more accurate at a lower efficiency rating, why is that?

Have questions that are not covered in our FAQs list? Reach out to Solcast’s support team (support@solcast.com.au) and we’ll help you with your inquiries.