Hobbyists and Researchers
Troubleshooting and FAQs
Frequently asked questions on subscription and payment
Learn more about Solcast’s subscription and payment details.
We have different plans for each product which are based on different output parameters that are available. Plans also vary based on the number of locations & time granularity that is requested. Once you fill the quote request form and thus engage with our Regional Sales Reps, you will be guided further for the right plans that meets your needs.
Payment and invoice
Yes, when you sign up for an Enterprise contract we give details about the payments and invoice.
Once an agreement is signed we will share the invoice payment schedule which is required to be paid usually in 30 days. Although the Service agreement is for minimum 12 months, we can offer flexibility of payment to be semi-annual/quarterly. Please discuss this with your Sales Rep.
Under the Enterprise agreement we cannot stop a subscription mid-term but if you are facing an acute situation please do reach out to us to discuss more options.